Returns & Exchanges
At Pound Fabrics, we want you to be delighted with your purchase, which is why we offer a straightforward 30-day return policy for all uncut and unused materials. If your fabric isn't the perfect fit for your home project, simply return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive a unique Return Authorization code.
- 2.Package Your Items
Carefully fold and secure the unused fabric in its original packaging, ensuring the Return Authorization code is clearly written on the outside of the parcel.
- 3.Ship to Pound Fabrics
Send your package back to our warehouse using a tracked courier service to ensure your return reaches us safely and promptly.
- 4.Receive Your Refund
Once our quality control team inspects the fabric, we will process your refund to your original payment method within 5-7 business days.
